Refund policy

Returns

All items are custom designed, we do not offer returns. 
You can always contact us for any return question at support@kateleboeufdesigns.com. 

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can make it right.

Refunds

If applicable, we will notify you once we’ve received and inspected your return, and let you know if the refund was approved. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. 
If more than 15 business days have passed since we’ve approved your return, please contact us at support@kateleboeufdesigns.com.